Who we are

City East Family Services are a Tusla Child and Family Agency  Service

We recognise that every family is unique and that all families need support at certain times. We work with families with children from birth to 18 years.

We provide a service to children and their families within their own homes and communities to build on their strengths and overcome difficulties.

We are open Monday to Friday from 9am to 5.30pm and also outside of these times by appointment in order to suit a family’s needs.

Our catchment area covers the following:

All addresses in Ballybane, Mervue, Doughiska and Roscam on the east side of Galway city

What we do

Work directly with children and young people at individual and group levels

Provide support to parents and guardians through home visits , individual support and group work programmes

Provide information and advice to children, young people and parents/ guardians when required

Act as an advocate for children , young people and parents / guardians when necessary

Organise family led interagency meetings including Meitheal to develop an action plan and promote the best outcomes for children and young people

-Meitheal is a national practice model designed to ensure that the needs and strengths of children and their families are effectively identified, understood and responded to in a timely way so that children and families get the help and support needed to improve children’s outcomes and realise their rights. It is an early intervention, multi-agency (when necessary) response, tailored to the needs of an individual child or young person.

– Meitheal is used in partnership with parents to help them share their own knowledge, expertise and concerns about their child and to hear the views of practitioners working with them. The ultimate goal is to enable parents and practitioners to work together to achieve a better life for the child. Meitheal is voluntary and can only be undertaken when the parent/carer provides their written consent

How we do it

Intensive Family work and home based support is offered to parents and families who are experiencing difficult times. Many families also can attend programmes tailored to suit their needs, some of which include:

  • Parenting Programmes
  • Parent and Toddler Group
  • Individual and group work programmes dealing with issue specific topics for example anger management, bullying, self-esteem and self-confidence building etc.
  • Access to Nutrition and Cookery courses with a qualified, experienced chief
  • Developmental Play
  • Art therapy work on individual or group basis with a qualified art psychotherapist.

We offer support through Home visits, weekly / daily contact and also assist parents to access and engage in other services, with referral onto other supports where appropriate. We are available to attend meetings with or on behalf of families.

Who we serve

Family Services works with children, young people and their families who are experiencing difficulties at home, school or in the community.


Event Name: Venue: Aimed at: Date/Time: Description:
Parent and Toddler
Ballybane Community Resource Centre Parents and preschool aged children (approx. 0-3 yrs) 10.30am to 12pm Tuesday
A relaxed drop in service for parents/ guardians and their children aged 0-3 yrs, to meet and socialise on a weekly basis.
After school
activity groups
As above 6 to 10 year olds 2.45pm to 4pm Monday & Tuesday of the academic year After-school fun and educational support for children of referred
Quiet Stars Group Local primary schools 6 to 10 year old pupils School based group work introducing boys and girls to benefits of
mindfulness & mediatation and ways to use it in their daily life
Skate it Out Groups Ballybane Community
Juniors-10 to 14 year olds
Seniors-14 to 18 year olds
Tuesday Junior – 4pm
Senior -5.30pm
All girls group where you can learn to roller skate, enjoy art & craft activites, baking and meeting new friends in fun, relaxed environment with Marie & her
merry group of volunteers
Weaning Workshops Ballybane Community
Parents of babies
aged 6 months & older
TBC Community dietician & chief run a 3 week programme of workshops supporting parents make informed decisions about their babies first foods with practical advice on weaning & demonstrations on healthy recipes

Upcoming Events

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+59 more dates

Venue: Ballybane Community Centre Aimed at: Juniors-10 to […]

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Venue: Local primary schools Aimed at: 6 to […]

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+30 more dates

Venue: Ballybane Community Resource Centre Aimed at: 6 […]

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Venue: Ballybane Community Resource Centre Aimed at: Parents […]



Our Address:

Ballybane Community Resource Centre, Ballybane, Galway


53.28627276414, -8.9996268672835



Opening Hours


9:00am - 5:30pm


9:00am - 5:30pm


9:00am - 5:30pm


9:00am - 5:30pm


9:00am - 5:30pm





City East Family Services

Ballybane Community Resource Centre, Ballybane, Galway

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